Booking Policy
RESERVATION
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Please check the availabilty schedule prior to making a booking inquiry to ensure that the dates preferred are available.
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Bookings are on a 'first-come, first-served' basis and are for a minimum of three (3) nights.
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Upon confirming a booking, the management will email a reservation confirmation and request the deposit to be paid within 2 business days in order to secure the booking.
PAYMENTS
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A non-refundable booking deposit of 30% (accepted through Pay Pall) is required to secure all reservations.
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Payment of the outstanding balance is to be settled prior to or upon arrival.
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With payment of the deposit the guest agrees to the Terms and Conditions and the management guarantee the reservation.
SECURITY DEPOSIT
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A security deposit equal to the amount of one night’s stay will be required upon arrival.
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The cash will be returned upon check-out provided that no damage was done to the villa or its assets during the guest’s stay.
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Additional charges may apply should the damage costs exceed the security deposit amount.
CANCELLATIONS
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Should a cancellation occur the booking deposit is non-refundable.
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In the unlikely event that a villa becomes unavailable for reasons beyond our control, a full refund of the reservation fee will be made to the guest by Alamanda Villas.
CHECK-IN / CHECK-OUT
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Typical check-out and check-in times are 12:00 noon and 2:00pm respectively unless stated otherwise.
RESPONSIBILITY
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Please be advised that the villas' owner or management is not responsible for any loss or damage to personal items, illness, injuries or accidents during the stay in our villas.
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The management does not accept responsibility for any events that are not in control of the management, such as fire and severe weather.